eBay Trading APIVersion 1125

DisputeActivityCodeType ( token )

Defines the action taken on a dispute with AddDisputeResponse. The value you can use at a given time depends on the current value of DisputeState (see the Unpaid Item Assistant for more information). Some values are for Unpaid Item disputes and some are for Item Not Received disputes.

Note: The AddDisputeResponse call cannot be used to communicate about an 'Item Not Received' or 'Significantly Not As Described' case initiated by a buyer through the eBay Money Back Guarantee program. The Post-Order API is used to respond to eBay Money Back Guarantee cases programmatically.

Type that uses DisputeActivityCodeType:

Call that uses one or more values of DisputeActivityCodeType:

Enumeration Values

Value Description
CameToAgreementNeedFVFCredit The seller has made an agreement with the buyer and requires a credit for a Final Value Fee already paid. For Unpaid Item disputes.
CustomCode Reserved for internal or future use.
MutualAgreementOrNoBuyerResponse The seller wants to end communication or stop waiting for the buyer. Mutual agreement has been reached or the buyer has not responded within four days. For Unpaid Item disputes.
SellerAddInformation The seller wants to add a response to the dispute. For Unpaid Item disputes. The seller is limited to 25 responses.
SellerComment The seller communicates with the buyer, offering a response or comment. The seller is limited to 25 responses. For Item Not Received and Significantly Not As Described disputes.

This can be used when DisputeState is:
NotReceivedNoSellerResponse
NotAsDescribedNoSellerResponse
NotReceivedMutualCommunication
NotAsDescribedMutualCommunication
SellerCompletedTransaction The buyer has paid or the seller otherwise does not need to pursue the dispute any longer. For Unpaid Item disputes.
SellerEndCommunication The seller wants to end communication or stop waiting for the buyer. For Unpaid Item disputes.
SellerOffersRefund The seller offers a full refund if the buyer did not receive the item or a partial refund if the item is significantly not as described. For Item Not Received and Significantly Not As Described disputes.

This can be used when DisputeState is:
NotReceivedNoSellerResponse
NotAsDescribedNoSellerResponse
NotReceivedMutualCommunication
NotAsDescribedMutualCommunication
SellerPaymentNotReceived The buyer has not received an expected full or partial refund from the seller in an Item Not Received and Significantly Not As Described buyer dispute.

This can be used when DisputeState is:
NotReceivedNoSellerResponse
NotReceivedMutualCommunication
SellerShippedItem The seller has shipped the item or a replacement and provides shipping information. For Item Not Received and Significantly Not As Described disputes.

This can be used when DisputeState is:
NotReceivedNoSellerResponse
NotReceivedMutualCommunication
  * See the Enumeration Index to see exact use of each enumeration value in the API.