Buyer/Seller Communication Call Index
This Call Reference describes the elements and attributes for each Buyer/Seller Communication call below.
The details in this Call Reference apply if you are developing applications with the Trading WSDL or Trading Schema (XSD) file, or if you are using one of the eBay SDKs. If you are using an SDK, note that there can be differences between the calls outlined in this reference and the calls in the SDK. For details, see eBay SDKs.
For the original alphabetical Call Index page, go here.
eBay Messaging Calls
|AddMemberMessageAAQToPartner||Enables a buyer and seller in an order relationship to send messages to each other's My Messages Inboxes.||view|
|AddMemberMessageRTQ||Enables a seller to reply to a question about an active item listing.||view|
|AddMemberMessagesAAQToBidder||Enables a seller to send up to 10 messages to bidders, or to users who have made offers via Best Offer, regarding an active item listing.||view|
|GetMyMessages||Retrieves information about the messages sent to a user.||view|
|GetMemberMessages||Retrieves a list of the messages buyers have posted about your active item listings.||view|
|GetMessagePreferences||Returns a seller's Ask Seller a Question (ASQ) subjects, each in its own Subject node.||view|
|GetUserContactDetails||Returns contact information for a specified user, given that a bidding relationship (as either a buyer or seller) exists between the caller and the user.||view|
|SetMessagePreferences||Enables a seller to add custom Ask Seller a Question (ASQ) subjects to their Ask a Question page, or to reset any custom subjects to their default values.||view|
|ReviseMyMessages||Sets the read state for messages, sets the flagged state of messages, and moves messages into and out of folders.||view|
|ReviseMyMessagesFolders||Renames, removes, or restores the specified My Messages folders for a given user.||view|
|DeleteMyMessages||Removes selected messages for a given user.||view|
Item Feedback Calls
|GetFeedback||Retrieves the accumulated feedback left for a specified user or the summary feedback data for a specific order line item or item listing. Also for Half.com.||view|
|GetItemsAwaitingFeedback||Returns orders in which the user was involved and for which feedback is still needed from either the buyer or seller.||view|
|LeaveFeedback||Enables a buyer and seller to leave feedback for their order partner at the conclusion of a successful order.||view|
|RespondToFeedback||Used to reply to feedback that has been left for a user, or to post a follow-up comment to a feedback comment the user has left for someone else.||view|
Buyer/Seller Dispute Calls
|AddDispute||Enables a seller to create a new Unpaid Item dispute or to cancel a single line item order.||Guide only|
|AddDisputeResponse||Adds a response or comment to a dispute, or closes a dispute.||Guide only|
|GetUserDisputes||Requests a list of disputes the requester is involved in as buyer or seller. eBay Money Back Guarantee cases are not returned with this call.||view|
|GetDispute||Retrieves the details of a specific eBay dispute corresponding to the supplied dispute ID.||view|
|SellerReverseDispute||Enables a seller to "reverse" an Unpaid Item dispute that has been closed, for example, if buyer and seller reach an agreement. The seller's Final Value Fee credit and the buyer's strike are both reversed. if applicable.||Guide only|
|DisableUnpaidItemAssistance||Enables a seller who has opted into the automated Unpaid Item Assistant mechanism to disable the Unpaid Item Assistant at the order line item level.||view|
|Note: The preceding calls mostly deal with eBay order disputes that are initiated through the PayPal Purchase Protection system. The Post-Order API should be used to retrieve and respond to cases that are created through the eBay Resolution Center. The Post-Order API also has capabilities to retrieve and respond to order cancellations and return requests.|
Standard Requester Credentials for Making Calls
The prototypes and tables do not include the RequesterCredentials container and fields. For example, the input sections do not include eBayAuthToken. For information about authenticating requests, please refer to the guide for the API or SDK you are using. If you are using the Trading API, pass the RequesterCredentials node in the request XML as in the snippet below for most XML requests (exceptions are FetchToken and GetSessionID). In SOAP requests, pass the token and the RequesterCredentials in the SOAP header. See Standard Data for All Calls for fuller examples and information, including a SOAP example.
<RequesterCredentials> <eBayAuthToken>string</eBayAuthToken> </RequesterCredentials>