eBay Post-Order APIVersion 2

Applicable values for /post-order/v2/return/draft POSTRequest.returnRequest.reason

ARRIVED_DAMAGED
Indicates the buyer wants to return an item that arrived already damaged.
ARRIVED_LATE
Indicates the buyer wants to return an item because it arrived late, as defined by the estimated shipping time window.
BUYER_CANCEL_ORDER
Indicates an eBay Now order was canceled by the buyer.
BUYER_NO_SHOW
Indicates an eBay Now order is being canceled because the buyer was a no-show at the prearranged delivery location.
BUYER_NOT_SCHEDULED
Indicates an eBay Now order is being canceled because the buyer did not schedule a delivery of the item.
BUYER_REFUSED_TO_PICKUP
Indicates an eBay Now order is being canceled because the buyer refused to receive the item from an eBay Now valet.
DEFECTIVE_ITEM
Indicates the buyer wants to return an item found to be defective.
DIFFERENT_FROM_LISTING
Indicates the item is being returned because the buyer feels that the actual item is a lot different than the item portrayed in the listing.
EXPIRED_ITEM
Indicates the buyer wants to return a food (or other) item that has surpassed its expiration date.
FAKE_OR_COUNTERFEIT
Indicates the buyer wants to return an item that may possibly be inauthentic or counterfeit.
FOUND_BETTER_PRICE
Indicates the item is being returned because the buyer found a better price for the item elsewhere.
IN_STORE_RETURN
Indicates an In-Store Pickup item was returned to the store. This value only applies to In-Store Pickup orders
MISSING_PARTS
Indicates the item is being returned because the buyer discovered that the item was missing one or more parts.
NO_LONGER_NEED_ITEM
Indicates the item is being returned because the buyer no longer wants the item.
NO_REASON
Indicates the buyer wants to return the item for no particular reason.
NOT_AS_DESCRIBED
This enumeration value can be passed into the reason field if the item is being returned because the buyer received an item that was not as described in the item's description.
ORDERED_ACCIDENTALLY
Indicates the item is being returned because the buyer accidentally purchased the item.
ORDERED_DIFFERENT_ITEM
Indicates the item is being returned because the buyer received an item that was the wrong item completely.
ORDERED_WRONG_ITEM
Indicates the item is being returned because the buyer purchased the wrong item.
OTHER
Indicates the return reason was not classified, or is unknown.
OUT_OF_STOCK
Indicates an eBay Now order is being canceled because the item was out of stock.
RETURNING_GIFT
Indicates the buyer wants to return an item that was a gift.
VALET_DELIVERY_ISSUES
Indicates an eBay Now order was canceled because the eBay Now valet was unable to deliver the item to the buyer.
VALET_UNAVAILABLE
Indicates an eBay Now order was canceled because no eBay Now valets were available to deliver the item to the buyer.
WRONG_SIZE
Indicates the buyer wants to return a clothing (or other) item found to be the wrong size.