eBay Trading APIVersion 1149
Type defining the BuyerSatisfaction container returned in the GetSellerDashboard response. The BuyerSatisfaction container consists of the seller's buyer satisfaction rating, as well as any alerts related to customer service.
Type that uses BuyerSatisfactionDashboardType:
Call that uses BuyerSatisfactionDashboardType:
The BuyerSatisfaction.Alert container is only returned if eBay has posted one or more informational or warning messages related to the seller's buyer satisfaction rating.
This field indicates the seller's buyer satisfaction rating. To determine this rating, eBay considers your detailed seller ratings, your overall feedback rating, and whatever buyer protection claims might exist on your account. eBay uses the buyer satisfaction rating to see if you are eligible for certain rewards, or if you need additional guidance to help you give better service.
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