eBay Trading APIVersion 1235

AddDisputeResponseRequestType ( AbstractRequestType )

This call enables the seller to update an Unpaid Item case.

Note: The AddDisputeResponse call now only supports the update of Unpaid Item cases, and no longer support Item not Received (INR) or Significantly not as Described (SNAD) disputes created through PayPal, since this is no longer an option for eBay buyers. eBay buyers must create an INR case through eBay's Resolution Center, and this call also does not support eBay Money Back Guarantee cases.

To respond to an eBay Money Back Guarantee case, the seller should use the Case Management calls of the Post-Order API or manage/respond to cases manually through the eBay Resolution Center.

Call that uses AddDisputeResponseRequestType:

Fields



DisputeActivity ( DisputeActivityCodeType ) [0..1]
This field is used to indicate the type of action or update that the seller is making with the AddDisputeResponse call. See DisputeActivityCodeType for more information on the supported enum values.
See the Field Index to learn which calls use DisputeActivity.

DisputeID ( DisputeIDType (string) ) [0..1]
The unique identifier of the Unpaid Item case. This identifier is created by eBay upon case creation.
See the Field Index to learn which calls use DisputeID.

MessageText ( string ) [0..1]
This field is used to provide a text-based comment regarding the Unpaid Item case. This field is conditionally required when DisputeActivity value is set to SellerAddInformation, SellerComment, or SellerPaymentNotReceived. Otherwise, this field is optional.
See the Field Index to learn which calls use MessageText.

ShipmentTrackNumber ( string ) [0..1]
DO NOT USE. This field is no longer applicable. This field was only applicable for PayPal INR disputes, which this call no longer supports.
See the Field Index to learn which calls use ShipmentTrackNumber.

ShippingCarrierUsed ( string ) [0..1]
DO NOT USE. This field is no longer applicable. This field was only applicable for PayPal INR disputes, which this call no longer supports.
See the Field Index to learn which calls use ShippingCarrierUsed.

ShippingTime ( dateTime ) [0..1]
DO NOT USE. This field is no longer applicable. This field was only applicable for PayPal INR disputes, which this call no longer supports.
See the Field Index to learn which calls use ShippingTime.