DisputeType

Contains all information describing a dispute.

Types that use DisputeType:

Calls that use one or more fields of DisputeType:

Fields

BuyerUserID ( UserIDType (string) )
DisputeCreatedTime ( dateTime )
DisputeCreditEligibility ( DisputeCreditEligibilityCodeType )
DisputeExplanation ( DisputeExplanationCodeType )
DisputeID ( DisputeIDType (string) )
DisputeMessage ( DisputeMessageType )
DisputeModifiedTime ( dateTime )
DisputeReason ( DisputeReasonCodeType )
DisputeRecordType ( DisputeRecordTypeCodeType )
DisputeResolution ( DisputeResolutionType )
DisputeState ( DisputeStateCodeType )
DisputeStatus ( DisputeStatusCodeType )
Escalation ( boolean )
Item ( ItemType )
OrderLineItemID ( string )
OtherPartyName ( string )
OtherPartyRole ( TradingRoleCodeType )
PurchaseProtection ( boolean )
SellerUserID ( UserIDType (string) )
TransactionID ( string )
UserRole ( TradingRoleCodeType )

BuyerUserID ( UserIDType (string) ) [1]
The eBay user ID of the buyer involved in the dispute.
See the Field Index to learn which calls use BuyerUserID.

DisputeCreatedTime ( dateTime ) [0..1]
The date and time the dispute was created, in GMT.
See the Field Index to learn which calls use DisputeCreatedTime.

DisputeCreditEligibility ( see DisputeCreditEligibilityCodeType for possible values ) [0..1]
A value to indicate whether or not the seller is currently eligible for a Final Value Fee credit. The seller becomes eligible for a Final Value Fee credit after filing and winning an Unpaid Item case. This tag only indicates credit eligibility and does not mean that the case can be closed. The seller can open a UPI case as soon as two days after the listing ends.
See the Field Index to learn which calls use DisputeCreditEligibility.

DisputeExplanation ( see DisputeExplanationCodeType for possible values ) [0..1]
The detailed explanation for the dispute. Valid values depend on the value of DisputeReason. See DisputeExplanationCodeList for details.
See the Field Index to learn which calls use DisputeExplanation.

DisputeID ( DisputeIDType (string) ) [0..1]
The unique identifier of an eBay dispute.
See the Field Index to learn which calls use DisputeID.

DisputeMessage ( DisputeMessageType ) [0..*]
A response or message posted to a dispute, either by an application or by a user on the eBay site.
See the Field Index to learn which calls use DisputeMessage.

DisputeModifiedTime ( dateTime ) [0..1]
The date and time the dispute was modified, in GMT.
See the Field Index to learn which calls use DisputeModifiedTime.

DisputeReason ( see DisputeReasonCodeType for possible values ) [0..1]
The top-level reason for the dispute. The value of DisputeReason determines which values of DisputeExplanation are valid. See DisputeExplanationCodeList for details.
See the Field Index to learn which calls use DisputeReason.

DisputeRecordType ( see DisputeRecordTypeCodeType for possible values ) [0..1]
A value to indicate the type of dispute.
See the Field Index to learn which calls use DisputeRecordType.

DisputeResolution ( DisputeResolutionType ) [0..*]
The action resulting from the dispute resolution. The action might include a Final Value Fee credit to the seller, a strike to the buyer, a reversal, or an appeal.
See the Field Index to learn which calls use DisputeResolution.

DisputeState ( see DisputeStateCodeType for possible values ) [0..1]
The internal state of the dispute. The value determines which values of DisputeActivity are valid when responding to a dispute.
See the Field Index to learn which calls use DisputeState.

DisputeStatus ( see DisputeStatusCodeType for possible values ) [0..1]
The status of the dispute, which provides additional information about the dispute state.
See the Field Index to learn which calls use DisputeStatus.

Escalation ( boolean ) [1]
Whether the buyer can close a dispute unhappy and escalate it to the eBay Standard Purchase Protection Program. To escalate, the buyer must be eligible for the PPP. Used in Item Not Received disputes.
See the Field Index to learn which calls use Escalation.

Item ( ItemType ) [0..1]
Container consisting of high-level details about the item involved in the dispute.
See the Field Index to learn which calls use Item.

OrderLineItemID ( string ) [0..1]
OrderLineItemID is a unique identifier for an eBay order line item and is based upon the concatenation of ItemID and TransactionID, with a hyphen in between these two IDs. In the case of GetDispute and GetUserDisputes responses, this value identifies the order line item involved in the dispute.
See the Field Index to learn which calls use OrderLineItemID.

OtherPartyName ( string ) [0..1]
The user name of the person involved in the dispute who is not taking action or requesting information.
See the Field Index to learn which calls use OtherPartyName.

OtherPartyRole ( see TradingRoleCodeType for possible values ) [0..1]
The role of the person involved in the dispute who is not taking action or requesting information. The role is either Buyer or Seller.
See the Field Index to learn which calls use OtherPartyRole.

PurchaseProtection ( boolean ) [1]
Whether the buyer is eligible for the eBay Standard Purchase Protection Program. The eligibility rules are described in the eBay site online help. Used in Item Not Received disputes.
See the Field Index to learn which calls use PurchaseProtection.

SellerUserID ( UserIDType (string) ) [1]
The eBay user ID of the seller involved in the dispute.
See the Field Index to learn which calls use SellerUserID.

TransactionID ( string ) [0..1]
The unique identifier of the order line item (transaction) under dispute. An order line item is created once there is a commitment from a buyer to purchase an item. In the case of GetDispute and GetUserDisputes responses, this value identifies the order line item involved in the dispute.
See the Field Index to learn which calls use TransactionID.

UserRole ( see TradingRoleCodeType for possible values ) [0..1]
The role of the person involved in the dispute who is taking action or requesting information. The role is either Buyer or Seller.
See the Field Index to learn which calls use UserRole.

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