AppealType

Type defining the caseDetail.Appeal container, which is only returned if an appeal has been made on the case decision by the buyer or seller. Each appeal has a unique ID that is returned as an attribute. Until a decision is made on the appeal, only the creationDate child field is returned.

Types that use AppealType:

Call that uses one or more fields of AppealType:

Fields

creationDate
Not used by any call.

decision ( see AppealDecisionType for possible values ) [0..1]
The disposition (outcome) of the case appeal. The initiator of the appeal (buyer or seller) can either win the appeal, be denied the appeal, or earn partial credit through the appeal. This field is only returned if a decision has been made on the appeal. See caseDetail.appeal.decisionReasonDetail for more details on the appeal decision.
See the Field Index to learn which calls use decision.

decisionDate
Not used by any call.

decisionReason
Not used by any call.

decisionReasonDetail ( DecisionReasonDetailType (EnumerationDetailType) ) [0..1]
This container consists of the code value and description of the decision that eBay customer support made on the case appeal. It is only returned if a decision has been made on the appeal. This field can be considered an alternative to decisionReason, which only returns a code value.
See the Field Index to learn which calls use decisionReasonDetail.

Attribute

id ( string )
The unique identifier for the appeal. This ID attribute is created by eBay when a buyer or seller appeals a case decision.

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