This table lists all error and warning messages that could be encountered using the eBay ResoCase API.
All error messages are provided in English only. You can use the ID as an index into your own structure for supplying messages in whatever language or format you wish, but base your message translations on the error strings in this table.
Each error is either an Application Error, System Error or Request Error. This error type is indicated in error result sets by the value returned in the errorMessage.error.category return field. The error type indicates what sort of action the application, the developer, or the end-user needs to take in response to the error.
The version number in the heading (which indicates which eBay ResoCase API version that was in effect when this table was last generated) may be higher than the version of the WSDL you are using. This is because the list of possible errors can change periodically even though the WSDL may not change (due to changes in validation rules on the eBay site).
| Error number |
Severity | Description |
|---|---|---|
| Resolution | ||
| 1001 | ERROR | Application encountered an internal error. |
| 1002 | ERROR | Application encountered an internal database error. |
| 1003 | ERROR | Application encountered an internal data error. |
| 1004 | ERROR | Error processing the request in shipping service. |
| 1101 | ERROR | The date in request is Invalid |
| 1102 | ERROR | Mandatory parameter missing in request . |
| 1103 | ERROR | Fail to update return address in DB. |
| 1301 | ERROR | The user requesting for the case is neither the buyer nor seller of the item |
| 1302 | WARNING | There are no cases found |
| 1303 | WARNING | CaseType in the request doesn't match the case type for caseid. Processed request based on caseid |
| 1304 | ERROR | The carrier details does not match with tracking number pattern. |
| 1305 | ERROR | Currency in the request doesn't match the currency associated with the transaction. |
| 1401 | ERROR | Invalid Item Id. Item Id has to be a positive number. |
| 1402 | ERROR | Invalid Item Id or Transaction Id. Please give positive number. |
| 1403 | ERROR | The maximum number of records supported per page is 200 |
| 1404 | ERROR | The minimum entries per page should be atleast 25. |
| 1405 | ERROR | Comments text exceeded the maximum allowed size |
| 1406 | ERROR | Message to the Buyer text exceeded the maximum allowed size |
| 1407 | ERROR | Carrier name exceeded the maximum allowed size |
| 1408 | ERROR | Additional return instructions exceeded the maximum allowed size |
| 1409 | ERROR | Refund Message text exceeded the maximum allowed size |
| 1501 | ERROR | The user making the request for the caseId is neither the buyer nor the seller |
| 1502 | ERROR | Case not found. |
| 1503 | ERROR | Unsupported Site for EBP Case. |
| 1504 | ERROR | This option is not supported for the buyer. |
| 1505 | ERROR | User is not eligible to execute this option based on current case status. |
| 1507 | ERROR | The shipment Tracking detail is used for transaction of other buyer. |
| 1508 | ERROR | The transaction/order detail is invalid. |
| 1509 | ERROR | The tracking detail already exists for the transaction. |
| 1510 | ERROR | The shipment Tracking detail is used for transaction of other seller. |
| 1511 | ERROR | The transaction and tracking number combination does not exist. |
| 1512 | ERROR | Partial refund amount in the request must be less than case amount. |
| 1513 | ERROR | Partial refund amount in the request doesn't match the buyer accepted amount. |
| 1514 | ERROR | This operation is valid only for Paypal or Payment Intermediated transactions. |
| 1601 | ERROR | Invalid case type(s) in request. |
| 1602 | ERROR | Invalid case Id in request. |
| 1603 | ERROR | Invalid case status(es) in request. |
| 1604 | ERROR | Reason provided in the request is not valid. |
| 1605 | ERROR | The tracking number is empty or invalid. |
| 1606 | ERROR | The carrier is empty or invalid. |
| 1607 | ERROR | You have already uploaded a file with this name \"{0}\". |
| 1608 | ERROR | The shipped date is empty or has invalid format. The correct format of shipped date should be 'YYYY-MM-DD'. |
| 1609 | ERROR | The shipped date is too early. |
| 1610 | ERROR | The shipped date is in future. |
| 1611 | ERROR | Some fields are invalid in return address |
| 1612 | ERROR | Document content in the request is empty or invalid. |
| 1613 | ERROR | The number of documents exceeded the maximum of \"{0}\". |
| 1614 | ERROR | Document \"{0}\" size exceeded the maximum allowed size. |
| 1615 | ERROR | The document name is required. |
| 1616 | ERROR | Amount is either empty or invalid. |
| 1617 | ERROR | The proof type is invalid. |
| 1618 | ERROR | Currency is either empty or invalid. |
| 1619 | ERROR | The type of file \"{0}\" was not a valid JPEG,GIF,or PNG file. |
| 1620 | ERROR | Document in the request is required. |
| 1621 | ERROR | This operation is currently only applicable to cases opened in the \"{0}\" site. |
| Error number |
Severity | Description |
| MarketplaceCommon | ||
| 1 | ERROR | Please specify valid amount. |
| 2 | ERROR | Please specify a valid currency. |
| 3 | ERROR | Please specify a valid country |
| 4 | ERROR | Please specify a valid lenghtMeasurement Unit. |
| 5 | ERROR | Please specify a valid lenghtMeasurement Unit. |
| 6 | ERROR | Please specify a valid GLOBAL-ID |
| 7 | ERROR | Please specify a valid categoryId. |
| 8 | ERROR | Please specify a valid itemId. |
| 9 | ERROR | Invalid CONSUMER-ID specified |
| 10 | ERROR | Invalid input data specified. Please specify data with appropriate data types. |
| 11 | ERROR | Please specify a valid trackingId |
| 12 | ERROR | Please specify a valid networkId |
| 13 | ERROR | Invalid ItemId.The Item does not exist or has ended more than two weeks ago |
| 14 | ERROR | Invalid category id for field |
| 15 | ERROR | IncludeCategoryId and ExcludeCategoryId cannot be used together |
| 16 | ERROR | EndingBefore cannot be in the past |
| 17 | ERROR | EndingBefore should be later than EndingAfter |
| 18 | ERROR | MaxPrice should be more than 0. |
| 19 | ERROR | Invalid listing type |
| 20 | ERROR | Invalid category id for excludedCategoryId |
| 21 | ERROR | Invalid category id for includedCategoryId |
| 22 | ERROR | CurrencyId should match the currency of Global-Id passed |
| 23 | ERROR | Invalid category ID specified for field CATEGORY |
| 24 | ERROR | TIMESTAMP value cannot be in the past. |
| 25 | ERROR | TIMESTAMP1 time must be before TIMESTAMP2 time. |
| 26 | ERROR | Invalid Service ID |
| 27 | ERROR | Create exception while inserting the record |
| 28 | ERROR | Remove exception while removing the record |
| 29 | -- | -- |
| 30 | -- | -- |
| 31 | ERROR | Invalid feature contingency Id |
| 32 | ERROR | The keyword is too short. Please try a keyword of length 3 or more |
| 33 | ERROR | Invalid keyword |
| 34 | ERROR | Internal error |
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