A list of detailed seller ratings for one of the following areas: Item As Described, Communication, Shipping Time, and Shipping Charges. This list includes a DSR average, the total number of ratings received, and a count for each of the one-to-five star ratings received by a seller for a particular DSR area. The detailed seller rating system is based on a one-to-five-star scale. Five stars is the highest rating, and one star is the lowest.
Average rating for a particular DSR area. The average rating is computed on a rolling 12-month basis and has a value of 1.00 to 5.00 when at least ten ratings have been received. Otherwise, the value is 0.00.
See the Field Index to learn which calls use DSRAverage.
One of the areas in which a buyer can provide a seller a detailed seller rating. The detailed seller rating system is based on a one-to-five-star scale. Five stars is the highest rating, and one star is the lowest.
Detailed seller ratings on how well the Item Title and Description actually described the item purchased by the buyer. This includes the condition of the item and whether the selling terms of the item were honored or not.
Detailed seller ratings on how promptly and clearly the seller communicated with the buyer during the transaction. This includes how well the seller responded to the buyer's emails and proactively provided order status updates when needed.
Detailed seller ratings on how effectively the seller set clear expectations for shipping time up front in the Item Description. This includes how long it took the seller to mail the item and whether the terms for weekend shipping were clearly specified in the Item Description or not.
Detailed seller ratings on how appropriate the shipping charges and fees were in relation to the seller's time and direct costs associated with packaging materials, handling, and shipping.