Buyer/Seller Communication Call Index

This Call Reference describes the elements and attributes for each Buyer/Seller Communication call below.

The details in this Call Reference apply if you are developing applications with the Trading WSDL or Trading Schema (XSD) file, or if you are using one of the eBay SDKs. If you are using an SDK, note that there can be differences between the calls outlined in this reference and the calls in the SDK. For details, see eBay SDKs.

For the original alphabetical Call Index page, go here.

eBay Messaging Calls | Item Feedback Calls | Buyer/Seller Dispute Calls |

Call	Summary	Samples
eBay Messaging Calls
AddMemberMessageAAQToPartner	Enables a buyer and seller in an order relationship to send messages to each other's My Messages Inboxes.	view
AddMemberMessageRTQ	Enables a seller to reply to a question about an active item listing.	view
AddMemberMessagesAAQToBidder	Enables a seller to send up to 10 messages to bidders, or to users who have made offers via Best Offer, regarding an active item listing.	view
GetMyMessages	Retrieves information about the messages sent to a user.	view
GetMemberMessages	Retrieves a list of the messages buyers have posted about your active item listings.	view
GetMessagePreferences	Returns a seller's Ask Seller a Question (ASQ) subjects, each in its own Subject node.	view
GetUserContactDetails	Returns contact information for a specified user, given that a bidding relationship (as either a buyer or seller) exists between the caller and the user.	view
SetMessagePreferences	Enables a seller to add custom Ask Seller a Question (ASQ) subjects to their Ask a Question page, or to reset any custom subjects to their default values.	view
ReviseMyMessages	Sets the read state for messages, sets the flagged state of messages, and moves messages into and out of folders.	view
ReviseMyMessagesFolders	Renames, removes, or restores the specified My Messages folders for a given user.	view
DeleteMyMessages	Removes selected messages for a given user.	view
Item Feedback Calls
GetFeedback	Retrieves the accumulated feedback left for a specified user or the summary feedback data for a specific order line item or item listing. Also for Half.com.	view
GetItemsAwaitingFeedback	Returns orders in which the user was involved and for which feedback is still needed from either the buyer or seller.	view
LeaveFeedback	Enables a buyer and seller to leave feedback for their order partner at the conclusion of a successful order.	view
RespondToFeedback	Used to reply to feedback that has been left for a user, or to post a follow-up comment to a feedback comment the user has left for someone else.	view
Buyer/Seller Dispute Calls
AddDispute	Enables a seller to create a new Unpaid Item dispute or to cancel a single line item order.	Guide only
AddDisputeResponse	Adds a response or comment to a dispute, or closes a dispute.	Guide only
GetUserDisputes	Requests a list of disputes the requester is involved in as buyer or seller. eBay Money Back Guarantee cases are not returned with this call.	view
GetDispute	Retrieves the details of a specific eBay dispute corresponding to the supplied dispute ID.	view
SellerReverseDispute	Enables a seller to "reverse" an Unpaid Item dispute that has been closed, for example, if buyer and seller reach an agreement. The seller's Final Value Fee credit and the buyer's strike are both reversed. if applicable.	Guide only
DisableUnpaidItemAssistance	Enables a seller who has opted into the automated Unpaid Item Assistant mechanism to disable the Unpaid Item Assistant at the order line item level.	view
	Note: The preceding calls mostly deal with eBay order disputes that are initiated through the PayPal Purchase Protection system. The Post-Order API should be used to retrieve and respond to cases that are created through the eBay Resolution Center. The Post-Order API also has capabilities to retrieve and respond to order cancellations and return requests.

Standard Requester Credentials for Making Calls

The prototypes and tables do not include the RequesterCredentials container and fields. For example, the input sections do not include eBayAuthToken. For information about authenticating requests, please refer to the guide for the API or SDK you are using. If you are using the Trading API, pass the RequesterCredentials node in the request XML as in the snippet below for most XML requests (exceptions are FetchToken and GetSessionID). In SOAP requests, pass the token and the RequesterCredentials in the SOAP header. See Standard Data for All Calls for fuller examples and information, including a SOAP example.

<RequesterCredentials>
  <eBayAuthToken>string</eBayAuthToken>
</RequesterCredentials>