eBay Buyer Protection Notifications
With eBay Buyer Protection notifications, buyers and sellers that are part of an eBay Buyer Protection (eBP) case can be notified when the case changes state. The two case types that are created through eBay's Resolution Center are Item Not Received and Significantly Not As Described cases. The following event notifications can be subscribed to and sent to the buyer or seller for eBay Buyer Protection cases:
- EBPMyResponseDue: notification sent to the buyer or seller when a response to the case is duefrom the call user. When a case is opened, this notification is only sent to the seller involved in the case and not the buyer.
- EBPOtherPartyResponseDue: notification sent to the buyer or seller when a response to the caseis due from the other party in the case.
- EBPEscalatedCase: notification sent to the buyer or seller when a case is escalated.
- EBPAppealedCase: notification sent to the buyer or seller when the decision of a case is appealed.
- EBPMyPaymentDue: notification sent to the seller when payment (to eBay or buyer) is due.
- EBPMyPaymentDone: notification sent to the seller when payment (to eBay or buyer) isprocessed.
- EBPClosedAppeal: notification sent to the buyer or seller when an appeal of a case decision hasbeen closed.
- EBPClosedCase: notification sent to the buyer or seller when a case has been closed.
- EBPOnHoldCase: notification sent to the buyer or seller when a case has been placed on hold.
These notifications are set in the SetNotificationPreferences call. Before using these notifications, be sure that you have read and understood the information in Working with Platform Notifications.
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