eBay Trading APIVersion 1125

DisputeResolutionReasonCodeType ( token )

This enumerated type defines the possible reasons why an order dispute between a buyer and seller is resolved.

Note: The dispute calls in the Trading API are not compatible with 'Item Not Received' or 'Significantly Not As Described' cases initiated by buyers through the eBay Money Back Guarantee program. The Post-Order API is used to retrieve and/or respond to eBay Money Back Guarantee cases programmatically.

Types that use DisputeResolutionReasonCodeType:

Calls that use one or more values of DisputeResolutionReasonCodeType:

Enumeration Values

Value Description
BuyerPaidAuctionFees This enumeration value indicates that the buyer reimbursed the seller's listing fees.
CameToAgreement This enumeration value indicates that the buyer and seller came to an agreement.
ClaimPaid This enumeration value indicates that the claim was paid.
ComputerTechnicalProblem This enumeration value indicates that the buyer or seller had a technical problem with a computer.
CustomCode Reserved for future use.
FamilyEmergency This enumeration value indicates that the buyer or seller had a family emergency.
FirstInfraction This enumeration value indicates that the dispute was the buyer's first infraction, and thus resolved.
ItemReturned This enumeration value indicates that the buyer successfully returned the item, and thus an Unpaid Item case was closed.
NoContact This enumeration value indicates that the buyer and seller have not made any contact with one another.
OtherResolution This enumeration value indicates that an undefined resolution occurred.
ProofGivenInFeedback This enumeration value indicates that the buyer was able to provide proof of payment for an Unpaid Item case through the Feedback system.
ProofOfPayment This enumeration value indicates that the buyer was able to provide proof of payment for an Unpaid Item case.
SellerReceivedPayment This enumeration value indicates that the seller received payment for the item, and thus an Unpaid Item case was closed.
Unresolved This enumeration value indicates that the dispute has not been resolved.
  * See the Enumeration Index to see exact use of each enumeration value in the API.