eBay Trading APIVersion 1131

AddDisputeResponseRequestType ( AbstractRequestType )

This call enables the seller to respond to an Item Not Received (INR) dispute opened by a buyer through PayPal's Purchase Protection program, or to update an Unpaid Item case. To respond to a case opened by the buyer through eBay's Resolution Center, the seller should use the Case Management calls of the Post-Order API, the Resolution Case Management API, or manage the case manually through the eBay Resolution Center.

Call that uses AddDisputeResponseRequestType:

Fields



DisputeActivity ( DisputeActivityCodeType ) [0..1]
The type of activity the seller plans to take on the case/dispute. The allowed value is determined by the current state of the case/dispute and whether the seller is updating an Unpaid Item case or responding to a PayPal INR dispute.
See the Field Index to learn which calls use DisputeActivity.

DisputeID ( DisputeIDType (string) ) [0..1]
The unique identifier of the eBay Unpaid Item case or PayPal INR dispute. This identifier is created by eBay or PayPal upon case/dispute creation.
See the Field Index to learn which calls use DisputeID.

MessageText ( string ) [0..1]
The text of a comment or response being posted to the case/dispute. Required when DisputeActivity is SellerAddInformation, SellerComment, or SellerPaymentNotReceived. Otherwise, this field is optional.
See the Field Index to learn which calls use MessageText.

ShipmentTrackNumber ( string ) [0..1]
The tracking number associated with one package of a shipment. The seller is responsible for the accuracy of the shipment tracking number, as eBay only verifies that the tracking number is consistent with the numbering scheme used by the specified shipping carrier, but cannot verify the accuracy of the tracking number. This field (along with ShippingCarrierUsed) is required if the value of DisputeActivity is set to SellerShippedItem.
See the Field Index to learn which calls use ShipmentTrackNumber.

ShippingCarrierUsed ( string ) [0..1]
The shipping carrier used to ship the item in dispute. This field is not case sensitive in the AddDisputeResponse request. Non-alphanumeric characters are not allowed. This field (along with ShipmentTrackNumber) is required if the value of DisputeActivity is set to SellerShippedItem.
See the Field Index to learn which calls use ShippingCarrierUsed.

ShippingTime ( dateTime ) [0..1]
This timestamp indicates the date and time when the item under dispute was shipped. This field is required if the value of DisputeActivity is set to SellerShippedItem.
See the Field Index to learn which calls use ShippingTime.